OVO SNAP Open API / Payment API Integration
Open API Features
| OPEN API LITE | Features | Status | Remarks |
|---|---|---|---|
| Account Manager | Account Linkage | ✓ | |
| Unlink | ✓ | ||
| View Balance | ✓ | ||
| Transaction History | ✓ | ||
| Top up Instructions | ✓ | ||
| Payment | Payment at Partner’s platform by OVO Cash | ✓ | |
| Payment at Partner’s platform by OVO Points | ✓ | ||
| Check Payment Status | ✓ | ||
| Refund | ✓ | Support full and partial refund, support D+60 days in default |
Account Linkage Flow
Account Linkage UI Guidance
Partner wallet home page
Having an OVO Activation button
OVO T&C Webview
User must read OVO T&C and click “Lanjutkan” on bottom of T&C webview to go to the OTP Page
OTP Page
Received by user via SMS. Sent & validated by OVO
Enter Security Page
Must be the same as set in OVO app
Success Page
Linkage successful
Account linkage UI guidance (OVO T&C Webview)
OVO T&C Webview
User must read OVO T&C and click “Lanjutkan” on bottom of T&C webview to go to the OTP Page
OVO T&C Webview
Scroll down button
OVO T&C Webview
Lanjutkan button to go to OTP Page webview
Account unlink UI guidance
Account Setting in Partner
Having an Unlink menu / feature
Confirmation Page
Making user aware that OVO account will be unlinked
Success Page
OVO account has successfully been unlinked with Partner
Payment Flow
Payment UI guidance
Partner confirm payment
User confirm to process the payment by using OVO
OVO PIN Webview page
User input PIN / Security Code to complete the payment
Partner confirmation page
Payment succeeded on Partner’s
Transaction details / history
Transaction History
Settlement Process
*SLA based on agreement
Cont. Settlement Process
- For reconciliation using var “partnerReferenceNo”, in settlement report file var “partnerReferenceNo” auto generate to the MerchantInvoice column.
- The transaction will send daily D+1 (in workdays)
Issue Handling
*SLA based on agreement
Cont. Issue Handling
Transaction issue settlement : [email protected], Settlement OVO <[email protected]>
Other issue : Partner Support <[email protected]>
SLA
| Integration Phase | SLA | PIC | Remarks |
|---|---|---|---|
| Create Staging Credentials | Up to 2 working days | OVO | |
| API Development | TBD | Merchant | |
| Devsite BI Test | TBD | Merchant | Parallel can do a test in BI Devsite before get staging credentials if NDA done |
| Functional Test | TBD | Merchant | |
| Get Verification from BI / ASPI | - | BI / ASPI | |
| UAT with OVO | 1 working day / platform | OVO | |
| Review UAT Result | Up to 2 working days | OVO | |
| Create Production Credentials | Up to 6 working days | OVO | Can parallel create if administration & technical requirements is done |
| Go Live Preparation | 1 working day | OVO | Parallel meetings can be held with OVO & Merchant before Go Live |
| Deployment Production | TBD | Merchant | |
| Go Live | TBD | Merchant |